Question 1

How much is a website?

Accepted Answer

Our professional website package is £399 as a one-off website build.

Question 2

Can you manage my website?

Accepted Answer

Yes. Simple Management is £49/month for one website.

Question 3

What is the £99/month plan for?

Accepted Answer

Growth & Online Sales is £99/month. It includes everything in Simple Management plus online product sales with PayPal or Stripe, order notifications, product updates and ongoing website improvements.

Question 4

Who receives the money from online sales?

Accepted Answer

You do. Payments are processed directly through your own PayPal or Stripe account. The High Street Digital does not hold customer funds, and payment provider transaction fees may apply separately.

Question 5

What does management include?

Accepted Answer

Hosting, security, backups, maintenance, content updates and technical support.

Question 6

Is the management service required?

Accepted Answer

No. You can purchase the website on its own. Management is available for businesses that want us to take care of their website ongoing.

Question 7

Can I request changes?

Accepted Answer

Yes. Ongoing website improvements and reasonable content or product requests are included, subject to the scope of the request. Major new functionality or substantial development work may require a separate quote.

Question 8

Will my website work on mobile?

Accepted Answer

Yes. Websites are designed to work across mobile, tablet and desktop devices.

Question 9

How long does a website take to build?

Accepted Answer

Most small business websites are built within a couple of weeks. The timescale depends on how quickly you can supply content such as text, photos and product details.

Question 10

Can you update my existing website?

Accepted Answer

In many cases, yes. Send us the details of your current website and we'll tell you honestly whether it's better to update what you have or rebuild it.

Question 11

Can my website sell products online, and can customers pay through it?

Accepted Answer

Yes. With the Growth & Online Sales plan we set up online product sales and card or PayPal checkout, with payments going directly into your own Stripe or PayPal account.

Question 12

What happens after my website launches?

Accepted Answer

You can look after the website yourself, or choose a management plan and we'll handle hosting, security, backups, updates and content changes for you.

Frequently Asked Questions.

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